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American Express Services India Pvt. Ltd.
  1 - 5 Yrs
Opening: 1
Posted 31 day(s) ago
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Job Description
Deliver to the Employees, Customer and Shareholder metrics as per goals Adherence to quality and compliance guidelines Ability to take quick decisions and respond to Customer inquiries 1-6 years of prior experience in international calling process Customer service background Able to work in 24/7 environment Provide superior customer experience on calls to American Express Card Members Provide alternatives and apply superior Service No call handling skills to ensure best possible solutions and FCR to card members This role may be subject to additional background verification checks. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Salary   Negotiable
Industry BPO / KPO / ITES
SubIndustry Domestic
Functional Area Operations / Customer Support
Specialization Customer Support Voice
Role Executive / Officer Level
Desired Candidate Profile
Please Refer on JD
Highest Qualification Any Post Graduate
Graduation Any Graduate
Company Profile
American Express Services India Pvt. Ltd.
American Express is a global services company that provides customers with access to products, insights and experiences that enrich lives and build business success. We make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services through innovative payment, travel and expense management solutions
Contact Details
Recruiter Name Mahroush
Contact No. 8527980065
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