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iQor India Services Private Limited
  0 - 2 Yrs
 Uttar Pradesh/Noida
  Negotiable
Opening: 1
Posted 24 day(s) ago
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Job Description
Processing payments on past due or delinquent accounts Meeting collection targets in terms of dollars per contact or any relevant metrics and efficiencies Educating customers of financial standing of account such as the total balance owed, past due amount, last payment made and etc. Assisting customers in setting up payment arrangement plans based on customers account eligibility and requirement. Offering advice or educating customers in helping their account becomes current and prevent the account in going to collections Reviewing terms and conditions of payment arrangement Identifying customers with repetitive contacts and escalating any kind of threats from customers like ( CEO, BBB, Legal and etc. )
Salary   Negotiable
Industry BPO / KPO / ITES
SubIndustry Domestic
Functional Area Operations / Customer Support
Specialization Customer Support Voice
Role Executive / Officer Level
Keyskills
Communication
collection
Customer Service
Desired Candidate Profile
Candidate with prior experience of International Voice process would be preferred. Candidate should be open to work in Odd Hours. Candidate should be comfortable to work from Noida location. Perks and Benefits Apart from fixed monthly salary, scope of earning huge incentives basis deliverable and overtime.
Education
Highest Qualification
Graduation Any Graduate
Company Profile
iQor India Services Private Limited
We are one of the largest and most respected providers of business process outsourcing and product support services in the world. Our team of 32,000 employees, spanning the globe from locations in 17 countries, continues to grow and with that so does our need for exceptionally talented personnel. We partner with many of the world�s best-known brands to deliver customer support solutions and aftermarket services from customer care and receivables management to product diagnostics and repair services. When you become part of our iQor family, you're not just accepting a job but an invitation to further advance your career and build leadership skills for the future.
Contact Details
Recruiter Name Recruiter Name:Recruitment Team
Contact No. 0120-6634250
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