Job Description
6 Months to 2 Years experience.
* Good in communication.
* Has worked as a process trainer or product trainer with any outbound / Inbound process
* Should know the tools to save training attrition
* Should be aware of POWER POINT and excel
* Conducting NHT Batches, Preparing TNA
* Prepare Training Calendar and Working plan
TNI based Refreshers
* Tracking Training Effectiveness for NHT and Refreshers for all the Circles
* Coordinating Calibrations sessions with Client and Internal Quality and Operations team
| Salary |
Negotiable |
| Industry |
BPO / KPO / ITES |
| SubIndustry |
International |
| Functional Area |
Operations / Customer Support |
| Specialization |
Customer Support Voice |
| Role |
Executive / Officer Level |
Keyskills
Process Training
TNI
outbond
Desired Candidate Profile
Please refer on JD
Education
| Highest Qualification |
|
| Graduation |
Any Graduate |
Company Profile
ONE POINT ONE SOLUTIONS LIMITED
One Point One Solutions Ltd. is one of the leading domestic Business Process Management (BPM) Companies today. We are the one of the very few domestic BPM Company to get listed on NSE Emerge. We currently have 5 delivery centers in strategic locations around the country; Mumbai, Gurgaon, Bangalore and Indore. We are the partners of choice for over 35 marquee clients, including some of the world�s Fortune 1000 companies. As a leading provider for Information Technology Enabled Services (ITES) to businesses in various industries such as Telecommunication, Banking and Financial Services, Insurance, Airlines and Travel, NGO and Government sectors in the domestic market, our backbone is our extensive back-end support. Every 1POINT1 location is a state-of-the-art center that provides 360 degree site resources and a varied talent pool. Our teams of over 4000 professionals are young, dynamic and led by industry veterans with years of experience across sectors and verticals. This allows us to support linguistic and specialized requirements through our seamless integration of people and technology
Contact Details
| Recruiter Name |
Megha Gidi |
| Contact No. |
8788235153 |