Crimson Interactive Pvt. Ltd

Client Servicing team Work towards client conversion strategies and implement action plans to improve short and long-term objectives Derive sales targets for different regions of Ulatus as a whole and implement plans in order to meet/overachieve them. Act proactively to ensure smooth CS and Japan sales operations and effective team collaboration. Responsible for managing client closures and sales target at daily, monthly, quarterly and yearly level. Responsible for day-to-day sales operations in Japan such as hot leads, client visits, client conversions, operations, customer service and business continuity. Conduct appropriate client profiling, sales and conversion strategies in order to propose solutions to support the growth and expansion of the business. Design and implement the necessary automation of processes and systems across all regions. Aid customer relationship management (CRM) in various CRM initiatives. Global Operations Improvise on the processes of the entire team set up, and bring it to the best of global standards in the localization industry. Liase with US sales team to optimize operations in India to meet what clients need. Acting as a bridge between US sales and Ops team in India to make sure we are on the same page and that we are talking the same language. Be technologically ready to be able to deal with the most challenging B2Bclient demands. Give direction to the pre-sales team in India, which reports to the US sales team currently to build a bigger pipeline for US sales staff.

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Education

Crimson Interactive Pvt. Ltd

Crimson Interactive Pvt. Ltd